# log4net Support

log4net user support is provided via a mailing list. Discussion on log4net is held on the log4net-user mailing list. Please search the archives before posting because it is likely that your question has been answered before.

## Mailing List Archives

You can browse the mailing list archives at the following locations:

- mod_mbox
- eyebrowse
- MARC
- Old Mailing List at sourceforge

## Subscribe

Subscribe to either the list or to the digest list:

- To subscribe to this list send an e-mail to
  log4net-user-subscribe@logging.apache.org.

- To subscribe to the digest list sent an e-mail to
  log4net-user-digest-subscribe@logging.apache.org.

## Unsubscribe

To unsubscribe send an email to the relevant email address:

- To unsubscribe from this list send an e-mail to
  log4net-user-unsubscribe@logging.apache.org.

- To unsubscribe from the digest list sent an e-mail to
  log4net-user-digest-unsubscribe@logging.apache.org.

## Posting

Before posting please read the following guidelines:

- Ask smart questions
  Every volunteer project obtains its strength from the people involved in it. You are welcome to join any of our mailing lists. You can choose to lurk, or actively participate; it's up to you. The level of community responsiveness to specific questions is generally directly proportional to the amount of effort you spend formulating your question. Eric Raymond and Rick Moen have even written an essay entitled "Asking Smart Questions" precisely on this topic.

- Keep your email short and to the point
  If your email is more than about a page of text, chances are that it won't get read by very many people. It is much better to try to pack a lot of informative information (see above about asking smart questions) into as small of an email as possible. If you are replying to a previous email, it is a good idea to only quote the parts that you are replying to and to remove the unnecessary bits. This makes it easier for people to follow a thread as well as making the email archives easier to search and read.

- Do your best to ensure that you are not sending HTML or "Stylelized" email to the list
  If you are using Outlook or Outlook Express or Eudora, chances are that you are sending HTML email by default. There is usually a setting that will allow you to send "Plain Text" email. If you are using Microsoft products to send email, there are several bugs in the software that prevent you from turning off the sending of HTML email. Please read this page as well.

- Watch where you are sending email
  Our mailing lists have set the Reply-To to go back to the list. That means that when you Reply to a message, it will go to the list and not to the original author directly. The reason is because it helps facilitate discussion on the list for everyone to benefit from. Be careful of this as sometimes you may intend to reply to a message directly to someone instead of the entire list.

  The appropriate contents of the Reply-To header is an age-old debate that should not be brought up on the mailing lists. You can examine opposing points of view condemning our convention and condoning it. Bringing this topic up for debate again on a mailing list will add nothing new and is considered off-topic.

- Do not cross post messages
  In other words, pick a mailing list and send your messages to that mailing list only. Do not send your messages to multiple mailing lists. The reason is that people may be subscribed to one list and not to the other. Therefore, some people will only see part of the conversation.

Where relevant please try to include the following information in your postings.

- Specify the version of log4net you are using.

- Specify what your assembly type is, i.e. exe or dll, and how your code is launched, e.g. console application, windows application, ASP.NET project, COM+ hosted object, etc...

- Specify which runtime platform (e.g. MS .NET, Mono, SSCLI) you are using and which version.

- If you are having configuration issues then include logging configuration files if any, plus source code.

- If possible please reproduce your issue with the internal log4net debugging enabled. Include this debug output in your post, it is usually the first thing we ask for in diagnosing issues.

- If you think you have found a bug then a short example reproducing the problem is very much appreciated.

To prevent spam, we require you to be subscribed to the list before posting to it.

Ask questions and report bugs via email to the log4net-user@logging.apache.org mailing list.

Copyright © 2004-2005, Apache Software Foundation